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Dell ignoring customers about Venue Pro queries

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Where is the Dell Venue Pro?

Apparently Dell hasn’t been replying to customer enquires about the status updates for their Dell Venue Pro phones. Customers have been trying to contact Dell through their #dellvenuepro Twitter stream and official Dell support forums but haven’t been given any replies. Even phone calls to Dell Customer Care haven’t been fruitful, and customers who have devices estimated to be delivered in the next few days have no indication whether their devices have been shipped. We know that Dell is a reputable company and wouldn’t be capable of pulling off such a scam, but ignoring their customers isn’t going to earn them any points from the consumers desperate to get in touch with them. It makes the Dell appear as shady as Notion Ink. Hopefully Dell has a good reason for the delay and secrecy about the phone shipments. Perhaps the phones are undergoing some changes to their hardware to fix the problems that plagued the earlier models? We’ll keep you posted if we learn anything new.

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Dell Venue Pro on the receiving end of Windows Phone Tango update

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The Dell Venue Pro comes has one advantage this time around, where it is on the receiving end of the Windows Phone Tango update. After all, this is not exactly the newest smartphone around, and to see the hardware still being supported is definitely worth a look. The Venue Pro is nearly a couple of years in age, and has the virtue of being one of the first Windows Phone powered devices to arrive at the market, so to see it being supported by the latest updates is always an encouraging sight.

To date, it was revealed that only one user in Germany was on the receiving end of this update on his handset, although others should follow suit pretty soon. Do bear in mind that this is not the Windows Phone 7.8 update which was promised to current Windows Phone 7.5-powered devices, and there is no certainty that this particular device will receive the update as well. Still, to see Dell extend such support is always worth mulling over.

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Dell Windows 8 Tablet Details Leaked

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Some leaked documents have found their way over to our friends over at Neowin (via MyBroadband) and it indicates that Dell’s first tablet will be called the Latitude 10. The documents show that the Latitude 10 will have a 10.1-inch screen and it will be running Windows 8. Besides that, the display will apparently have a resolution of 1366 x 768 and the whole setup will be powered by a dual-core Intel Atom processor that is said to be based on the Clover Trail platform.
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Dell to Stop Smartphone Sales in U.S

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If you are an avid fan of Dell smartphones and you also live in U.S, we regrettably inform you that you will not be able to purchase a Dell smartphone in the land of the free anymore because the company has allegedly stopped their sales of smartphones in the U.S. From online reports, it seems that the company has decided to reinvent their mobile strategy in order to concentrate on higher margin profits and upcoming markets.
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