Sprint improves cancellation fees
Story posted on: November 08, 2007, filed in: others
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Sprint announced today, that they will be changing the way they handle users switching plans and canceling their contracts. Starting Monday, customers will be able to switch plans without extending their contracts, which allows subscribers to opt for a different offered plan if they decide the one they are on doesn't fit their usage. Sprint agents will also keep tabs on customers who go over their allotted minutes, making sure the users don't want to change to a plan that better fits their needs. Sprint will also add an extra cancellation service, which allows a pro-rated cancellation fee for those who have been on their current contract for a longer period of time, meaning the longer you stay with Sprint, the cheaper is is to cancel your plan. Sprint has also mentioned launching a special veteran's reward service by early next year, yet will release more details closer to launch.
Reader Comments
By luis enrrique , 27/03/08 8:57 AM (CommentID #592735)
sprint wow what can I say except that we are being send to collection for cancellation fees even do we send a letter before we ended the contract , we called and even wrote on the last check we sent them,,, bunch of crooks..
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